Privacy Policy

This Privacy Policy applies to the website https://hygienetic.co.nz/ (“Website”), owned and operated by Hygienetic (New Zealand) Ltd (“Hygienetic,” “we,” “us,” or “our”).

1. Information We Collect
We collect personal and business information that you provide when using our Website or engaging with our services. This may include:

  • Name and contact details (email address, phone number, postal address)

  • Company or business name and related details

  • Usage data (pages visited, time spent on each page, referring/exit pages)

  • Any additional information you submit via forms or communications

2. How We Use Your Information
We use the information we collect to:

  • Provide and manage the services you request

  • Process orders, invoices, and deliveries

  • Respond to your inquiries and support requests

  • Improve our Website, products, and services

  • Send marketing communications about our offerings—only with your consent where required

3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers and partners who assist us (e.g., payment processors, IT hosting) under strict confidentiality obligations

  • Legal authorities if required by law or to protect our legal rights

4. Data Storage and Security
We store your information in secure databases protected by industry-standard encryption and access controls. Only authorized personnel have access to your data, and we regularly review our security procedures to guard against unauthorized access, alteration, or disclosure.

5. Your Rights
You have the right to:

  • Request access to the personal data we hold about you

  • Request correction of any inaccuracies in your personal data

  • Request deletion of your personal data, subject to legal and contractual retention requirements
    To exercise these rights, please contact us at sales@hygienetic.co.nz.

6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and gather analytics about Website usage. These cookies do not grant us access to your computer or personal files. You can manage or disable cookies through your browser settings; however, this may affect your ability to use certain Website features.

7. Payment and Credit Card Security
We do not collect or store credit card information on our Website. All payment processing is handled securely by our trusted third-party payment gateway. Hygienetic staff do not have access to your payment details.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Website after such changes constitutes your acceptance of the revised policy.

9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Hygienetic (New Zealand) Ltd
Email: sales@hygienetic.co.nz

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